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How does Claude talk about your brand?

Claude by Anthropic is used especially in professional settings for research and comparisons. For every prompt in the project, BrandZaps measures whether Claude mentions your brand, whether it cites your website and which competitors it recommends.

PROFILE WEEKLY
SOURCEofficial API
WEB SEARCHenabled for every query
MODELtaken from the answer
SUB-QUERIESnot disclosed
MENTIONED38 %n = 24
CITED13 %n = 24

Claude: how BrandZaps measures it.

Every measurement is tied to the answer that was actually returned. The measurement rules are open, so every figure can be put in context.

VIA THE OFFICIAL API Answers grounded in the web

BrandZaps queries Claude through the official API and enables web search for every query. This produces answers with measurable sources.

THE MODEL ACTUALLY USED From the answer, not the request

BrandZaps takes the model that answered from the answer itself. This keeps the evaluation tied to the answer that was actually returned.

What becomes visible for each prompt.

The last ten answers per prompt and platform are kept. The measured values are stored permanently.

01the “mentioned” and “cited” rates, each with a bar and the number of measurements as the base
02the history of measurements, word for word
03the full answer, with your own brand, competitors and other brands highlighted in colour
04the stance towards every brand mentioned: first choice, recommended, neutral or advised against
05the tone: positive, critical or neutral
06the position of your own brand compared with competitors
07failed queries as a separate figure, never as a measurement of zero

Weekly, instant and retroactive.

Answers via the API can differ from the chat interface, for example due to differences in system instructions or personalisation. This caveat stays visible in the interpretation, rather than presenting the API run as identical to a personal Claude session.

AUTOMATICWeekly

Counted from the last measurement, not on a fixed weekday.

ON DEMANDRe-evaluate

All active prompts are queried again immediately. The run is billed in credits.

WITHOUT A NEW QUERYRetroactive evaluation

If competitors or brand spellings change, BrandZaps re-evaluates the stored answers.

Claude in the shared AI context.

Claude is one of ten platforms in BrandZaps prompt tracking. The results feed into AI visibility, AI source analysis, AI competitor analysis and AI brand perception.

The answer is not all that counts. The source and how it is framed are part of the measurement too.

Claude is one of ten platforms in BrandZaps prompt tracking.